Dear Guest, Thank you for your kind words! We are so pleased to hear you enjoyed our location and friendly team. It is wonderful to know your stay with us in Shoreditch was such a positive experience. We hope to welcome you back again soon! Kind regards, Carla Apicella Hotel Manager
Dear Laura, Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed our communal areas, including the roof terrace, bar, and restaurant, and that you found your room spacious and full of natural light. We are truly sorry to hear about the disruption to your sleep. We understand how important a good night’s rest is, and we sincerely regret that noise impacted your stay so significantly. We are always looking to improve our guest experience so all comments mentioned will be looked into. We appreciate your honesty and hope you’ll consider giving us another chance in the future so we can provide the restful stay you deserve. Kind regards, Carla Apicella Hotel Manager
Dear Guest, Thank you for your wonderful feedback! We are so pleased to hear that India and Rafa made such a positive impact on your experience. It’s fantastic to know they helped make your anniversary extra special — thoughtful touches like the seating upgrade really do make all the difference. We will be sure to pass on your kind words to both of them — they will be thrilled to know their efforts were appreciated. We look forward to welcoming you and your girlfriend back to The Boundary soon! Kind regards, Carla Apicella Hotel Manager
Dear Guest, Thank you for your review. We regret that your experience did not meet your expectations. As previously communicated, our property is not part of the Marriott Bonvoy program, and therefore, Bonvoy points and benefits do not apply. We make every effort to ensure this information is clear at the time of booking. We understand that service and breakfast preferences can be highly personal, and while our approach may differ from other establishments, many guests appreciate the style and offerings we provide. We value your feedback and thank you for staying with us. Kind regards, Carla Apicella Hotel Manager
Dear mehmettY8465FJ, Thank you for the amazing review and the declaration you will be back. We will await your return with open arms. It's such a pleasure to host guest with such warm words towards the hotel and team members. See you soon. Kind regards, Carla Apicella Hotel Manager
